Once an order has been placed, the customer will receive an email to confirm the details of the order and the total costs associated with the order. All orders will be sent within five working days after receipt of payment by the costumer. In the case of technical malfunction, however, which falls under the category of circumstances beyond LVR's control, an order will be shipped as soon as possible. La Vida Romana will keep the consumer duly informed of the status of the order.
We strive to keep our website (www.lavidaromana.com) as current as possible. However, the possibility remains that a certain product is no longer available, in which case we will contact the customer as soon as possible.
A product must be delivered to the costumer within 30 days of the order placement.
If La vida Romana fails to comply with this, the costumer may immediately break the order contract. This is not possible, however, if the parties involved have previously agreed to a different delivery term.
Our feather hair extensions come in a variety of colors. Please note that the same colors may vary from batch to batch in shade and intensity. Feathers may also vary in length and thickness from product to product. This is not a defect and is normal due to the unique properties of natural feathers. LVR items are handmade, they may vary in color (hand dying) and/or may have minor flaws. This is very true of natural materials like feathers, leather, cuts of crystals, etc. Please take this into consideration prior to ordering.
Shipping and Delivery
La Vida Romana ships worldwide. Shipping rates are determined by weight, insurance fee, and location. Duty and taxes are not included in shipping cost to locations outside of Europe. The customer assumes full responsibility for import duties, taxes, which vary by country. If you do not know how much, if any, import tax and duty you might have to pay, please check with your local tax authorities BEFORE making a purchase.
If you refuse a shipment from La Vida Romana, you are responsible for the original shipping charges + the return delivery charges.
Delivery dates provided by La Vida Romana are estimates only. LVR will make reasonable efforts to deliver in accordance with such dates; however, La Vida Romana will not be liable for failure to deliver as estimated. Unless otherwise agreed in writing by LVR, Goods shall be packaged according to LVR standards and practices. Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion. Without limiting any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel your order.
It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the incorrect address, we are not obliged to re-send the order to the correct address at our expense.
All articles in the assortment of La Vida Romana have been produced with the greatest care. LVR cannot assume any liability for damages in any form whatsoever, either physical, material or immaterial, that can be caused by malfunctioning or ill use of the articles sold by La Vida Romana and/ or materials or accessories becoming undone. LVR cannot assume any liability for materials damaged during shipment.
The content of the website has been compiled with the greatest care. However, LVR cannot preclude the possibility of any error or incompletes in the information on this website. LVR cannot assume any liability for the consequences of incorrect or incomplete information on the website. LVR cannot be held responsible for any typing or misprinting errors that could communicate an incorrect selling price. In that case La Vida Romana will adjust the price as soon as possible. The actual color of the products can differ from the colors shown on the computer screens. La Vida Romana cannot be held responsible for variations in colors as a consequence of the quality of the computer screens. Certain links on the website can give access to websites and information that is being exploited and maintained by third parties. La Vida Romana does not control these sites and it not responsible for the content of these sites.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
We do not sell, trade, or rent Users personal identification information to a 3rd party.
Acceptance of General Conditions
All website users are required to be aware of, and to agree with, all of the above General Conditions.
By placing an order with La Vida Romana, the consumer automatically agrees to all of our General Conditions.
Copyright and Intellectual Property of this website are owned by La Vida Romana. All trademarks, service marks and photography are the property of La Vida Romana. No use of these may be made without prior written consent. We understand however that our images may be used on personal blogs as long as credit is given to La Vida Romana with a link to our website.